University of Bahrain · Kingdom of Bahrain
Professor of Business Administration & Analytics · Former Dean, College of Business Administration
A globally recognised scholar with 30+ years in higher education, specialising in Business Analytics, Multicriteria Decision-Making, and Knowledge Management. Ph.D. from the University of Glasgow (UK). Former Dean who led AACSB accreditation for six programs and supervised the establishment of four new master's degrees.
Research Impact
Expertise
Career
Full Professor, Department of Management & Marketing
College of Business Administration, University of Bahrain
Teaching at Ph.D., graduate, and undergraduate levels across Business Analytics, Operations Management, and Management Science. Currently supervising 11 Ph.D. theses in Business Analytics.
Ph.D. Program Coordinator – Business Analytics
University of Bahrain
Coordinated the Ph.D. program in Business Analytics, including student admissions and thesis oversight.
Dean & Professor, College of Business Administration
University of Bahrain
Led a college with 6,000+ students and 80+ faculty. Spearheaded AACSB accreditation (2011–2016) for five undergraduate and one graduate program. Launched four new master's programs and a new B.Sc. in Islamic Banking & Finance. Pioneered modular curriculum redesign that doubled faculty research productivity.
Director of Graduate Studies
University of Bahrain
UN Expert on Mission in Knowledge Management
ESCWA, United Nations
Chaired a UN project on Knowledge Management in Bahrain for the Economic and Social Commission for Western Asia.
Associate Professor & Head, Dept. of Management Information Systems
University of Bahrain
Assistant & Associate Professor / Department Head
Yarmouk University, Jordan
Education
Ph.D. in Business Administration (Management)
University of Glasgow, United Kingdom
Doctoral Program – Research & Quantitative Skills
Confederation of Scottish Business Schools, UK
M.S. in Industrial Management
University of Central Missouri, USA
B.S. in Administrative Sciences (Minor: Economics)
Yarmouk University, Jordan
Monographs
2009 · IGI Global
Customer Knowledge Management: People, Processes, and Technology
IGI Global, Hershey, PA, USA · Sole Author
View publication →2011 · IGI Global
Knowledge Management in Emerging Economies
IGI Global, Hershey, PA, USA · Editor
View publication →2012 · IGI Global
Customer-Centric Knowledge Management: Concepts and Applications
IGI Global, PA, USA · Editor
View publication →2015 · Springer
Multiple Criteria Decision Making in Finance, Insurance, and Investment
Springer, Switzerland · Co-editor (with H. Masri)
View publication →2016 · IGI Global
Ethical and Social Perspectives on Global Business Interaction in Emerging Markets
IGI Global · Co-editor (with H. Masri)
View publication →2018 · IGI Global
Arab Women and Their Evolving Roles in the Global Business Landscape
IGI Global · Co-editor
View publication →2020 · Macmillan
Islamic Business Administration: Concepts and Strategies
Macmillan, UK · Co-editor (with O. Farooq & H. Masri)
View publication →Research Output
Showing all publications
Graduate Training
Recognition
Service
Teaching
Ph.D. Level
Graduate Level
Undergraduate Level
Executive Education
Global Engagement
UN Expert on Mission in Knowledge Management
ESCWA, United Nations
Chaired a UN project on Knowledge Management in Bahrain for the Economic and Social Commission for Western Asia (ESCWA).
Adjunct Faculty of Research Methodology & Governing Board Member
Master's in Public Management (MPM) — Aix-Marseille University (AMU), France / BIPA, Bahrain
Lectured on Research Methodology and served on the Governing Board of the MPM programme jointly run by Aix-Marseille University and the Bahrain Institute of Public Administration.
Adjunct Faculty, Quantitative Analysis
M.Sc. Technology Management, Arabian Gulf University
Taught Quantitative Analysis in the master's programme in Technology Management.
Ph.D. Program Design Advisor
Royal Police Academy, Bahrain
Provided academic advice for designing a Ph.D. programme in Administrative Sciences.
Publications
A Bibliometric Analysis of Environmental, Social, and Governance Score Prediction Using Multiple Analytical Tools
Computer Sciences for Sustainable Development, DATA2025, LNNS 1924, Springer, 2026, pp. 1–11
View publication →Multiple Criteria in Islamic Portfolio Selection
Multiple Criteria Decision Making in Finance, Insurance, and Investment, Springer, 2015, pp. 1–7
View publication →Building Knowledge-Intensive Customer-Centric Supply Chain Organizations
Handbook of Research in Enterprise Systems, Sage Publications, 2011, pp. 145–158
View publication →Developing an Integrated Model for Understanding Knowledge Management Practices in an Arab Country
Ubiquitous Developments in Knowledge Management, IGI Global, 2010, pp. 176–197
View publication →BPR for Enabling Knowledge Intensive Customer-Centric Organizations: A Proposed Model
Decision Sciences and Technology for Globalization, Allied Publishers, New Delhi, 2008, pp. 440–456
Implementing a Knowledge-Enabled CRM Strategy in a Large Company: A Case Study from a Developing Country
Case Studies in Knowledge Management, IGI Global, 2005, pp. 249–278
View publication →Teaching Problem-Solving and Analytical Thinking Skills: with A Special Reference to Modeling in Management Science
Educational Innovation in Teaching Economics and Business Administration, Kluwer Academic Publishers, 1994, pp. 169–175
View publication →Applied Practice
UN Project on Knowledge Management in Bahrain
ESCWA, United Nations
Chaired the UN project on Knowledge Management in Bahrain, engaging government ministries and public organisations across the Kingdom.
Web-Based Distance Learning Programme
College of Business Administration, University of Bahrain
Chaired a project team of faculty members to establish a web-based distance learning programme. Produced a detailed project report.
Ph.D. Programme Design Advisory
Royal Police Academy, Bahrain
Provided academic advice for designing a Ph.D. programme in Administrative Sciences.
Decision Support System — Optimal Production Blending
Paints & Putties Factory, Jordan
Designed and built an interactive computer-based DSS for optimal production blending. Enabled a significant reduction in total production costs.
Demand Forecasting Model
Wool & Spinning Manufacturing Company, Jordan
Designed a spreadsheet-based decision support model to forecast demand for polyester and cotton threads.
Training & Development
Affiliations
Graduate Training
Academic Service
Exploring the Role of Business Model Innovation in Public Value Creation: A Case Study in the Royal Commission for Jubail & Yanbu
Innovation Management Programme, Arabian Gulf University, Bahrain
Exploring Organizational Ambidexterity for Innovation Persistence in Higher Education Institutions
Innovation Management Programme, Arabian Gulf University, Bahrain
Investigating the Role of Business-to-Business Co-creation in Intellectual Property Value Appropriation: A Saudi Context
Innovation Management Programme, Arabian Gulf University, Bahrain
The Relationship between Strategic Planning and Organizational Performance: Examining the Moderating Effect of Transformational Leadership
Universiti Teknologi MARA (UiTM), Malaysia
The Relationship between Human Capital and Organizational Performance: Mediating Effect of Social Capital and Moderating Effect of Organizational Culture
Universiti Teknologi MARA (UiTM), Malaysia
Evaluating the Knowledge Management Capabilities in Forensic Science Directorate at Bahrain's Ministry of Interior
Technology Management Graduate Programme, Arabian Gulf University
Success Factors of Information Systems in Kuwaiti Government Organizations
Technology Management Graduate Programme, Arabian Gulf University
Incentives and Job Satisfaction of Employees in the Ministry of Interior in the Kingdom of Bahrain
Royal Police Academy, Bahrain
An Investigation into the Delay Factors Affecting the Completion of Private Housing Projects in Bahrain
Engineering Management Programme, University of Bahrain
Evaluation of the Effect of Transition to Knowledge Economy on Small and Medium Enterprises in Kuwait
Technology Management Graduate Programme, Arabian Gulf University
Academic Service
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